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What is the Rezidor gift card?
The Rezidor gift card is a prepaid gift card available in Euro (EUR) or
Pound Sterling (GBP). The gift card can be used to pay hotel charges
(any eligible service managed or operated by a participating hotel
including applicable taxes) at Radisson Blu Hotels &
Resorts, Park Inn by Radisson and Hotel Missoni in participating countries.
Gift card value
- What is the minimum and maximum value of the gift card?
The minimum value is 20 EUR/ 20 GBP and the maximum value is 150 EUR/
100 GBP.
- Can I choose the value of the gift card?
When you purchase the gift card at the hotel, you can choose any value
between 20 EUR/ 20 GBP and 150 EUR/ 100 GBP. When ordering the gift
card online or when ordering corporate giftcards, you need to choose
from a fixed denomination (20, 50, 75, 100, 150 EUR or 20, 50, 75, 100
GBP).
- Can I choose the currency on the gift card?
The gift card is available in EUR or GBP. When purchasing the gift card
online, you can choose between the two currencies. When you purchase
the gift card at any of the hotels, you cannot choose:
Only the hotels in Great Britain offer the gift card in GBP.
Hotels located outside Great Britain offer the gift card in EUR.
Both currency gift cards can be used at all participating hotels.
Purchase the gift card
- Where can I purchase the gift card?
At Radisson Blu Hotels & Resorts, Park Inn by Radisson and Hotel Missoni located in participating countries via the Gift Card Support
Centre (+353 1 215 9051) and you can purchase the gift card online
- Can I purchase the gift card and have it delivered to
another address as a gift for someone else?
Yes, when the gift card is purchased online or via the Gift Card Support Centre.
- Can I include a customised message with the gift card?
Yes, if you buy the gift card at the hotel, you can write your message
on the carrier. If you buy the gift card online or through the
Gift Card Support Centre, you can add your personal message to be
printed on the carrier or on the e-certificate.
- Will the gift recipient
know how much was loaded on the gift card?
If purchased at the hotel: the value can be personally written on the
carrier
If the gift card is purchased online: the value will be printed on
the carrier.
On an e-certificate the value is mentioned in the email which will be
sent to the receiver of the gift card.
- When is the gift card activated?
If you buy the gift card at the hotel, it is activated at the moment
you purchase it.
If you buy the gift card online, it is activated the day after
the shipment.
An e-certificate is activated at time of purchase.
- How many gift cards can I purchase?
You can purchase a maximum of 24 gift cards in one order. If you want
to order more than 24 cards to be sent in bulk to one address, please
go to the section 'Corporate
gift cards'.
- How do I settle the payment?
All gift cards that are purchased at the hotel, online, or via the Gift Card Support Centre
will need to be paid by credit card. We do not accept cash.
- I want to cancel my purchase. Is this possible?
When you purchased online, yes, it is possible to cancel your purchase
up to 14 days after the purchase, provided that the gift card has not
been used. You will need to contact the Gift Card Support Centre.
We will block the gift card in the system and will refund you on the
credit card that has been used for payment.
Shipment
- How long does it take to receive the
gift card?
If you purchase the gift card at the hotel, you will receive the
activated card immediately.
If you purchase the gift card online, the card will be sent according
to your choice. Delivery time depends on the chosen shipping preference
(for deliveries in the UK, you have the choice between Royal Mail first
class, Royal Mail first class recorded and Royal Mail special delivery
- for deliveries in other countries, you have the choice between
registered mail and courier) . If you purchase an
e-certificate an email with the gift card number and a PIN
code will be sent instantly to the person you have indicated as the
receiver.
- Is there a handling fee or shipment charge?
When the gift card is purchased at the hotel, you receive the gift card at time of purchase. No shipment is needed and therefore no shipment or handling fee applies. The card can be used immediately.
When an individual gift card is purchased online, the gift card will be sent to the delivery address. Per gift card, a handling fee of 2.00 EUR/ 1.95 GBP applies. Shipment costs depend on the country the card is sent to and the type of shipment. It is the buyer's responsibility to enter the correct address. If the gift card cannot be delivered because of a wrong address, the Rezidor Hotel Group cannot be held responsible. It is not possible to send a gift card to a post box address. No handling fee or shipment charges apply for e-certificates.
Participating
countries:
Countries where the gift card can be purchased at the hotels and where
the hotels accept the gift card for payment:
Austria, Bahrain, Belgium, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Iceland, Ireland, Italy, Jordan, Kuwait, Latvia, Lebanon, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Oman, Poland, Portugal, Saudi Arabia, Slovakia, Spain, Sweden, Switzerland, Turkey, United Kingdom, United Arab Emirates.
Gift
Card Support Centre:
Tel: +353 1 215 9051
Fax: +353 1 2123751
giftcards@rezidor.com
Your local network's international call rates to the Republic of
Ireland apply. Charges for calls from mobiles may vary.
Address:
Rezidor Gift Card Support
European Reservation Centre 5th Floor - Block 6
Belfield Office Park, Clonskeagh
Dublin 4
Republic of Ireland